Returns Policy

Returns Policy

Clothing:

1. Eligibility: We accept returns of clothing items within 30 days of receipt. Items must be in their original, unworn, and unwashed condition with all tags attached.

2. Process: To initiate a return, please contact our customer service team at [email address/phone number] to obtain a return authorization. Include your order number and reason for return in your request.

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns.

4. Refunds: Once we receive your return, we will process a refund to your original payment method within 7-10 business days. Shipping costs are non-refundable.

5. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

Supplements:

1. Eligibility: We accept returns of unopened and unused supplement products within 30 days of receipt. For safety reasons, we cannot accept returns on opened or used supplements.

2. Process: To initiate a return, please contact our customer service team at [email address/phone number] to obtain a return authorization. Provide your order number and reason for return.

3. Return Shipping: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for returns.

4. Refunds: Refunds for supplements will be processed to your original payment method within 7-10 business days after we receive the returned product. Shipping costs are non-refundable.

5. Defective Products: If you receive a defective or incorrect supplement, please contact us immediately for a replacement or full refund, including any return shipping costs.

Note: We reserve the right to refuse returns that do not comply with our policy. For any questions or concerns, please reach out to our customer service team.